1. What is Kunst Kopenhagen known for? Kunst Kopenhagen is known for offering stylish wall art, specializing in Scandinavian design.

2. How can I initiate a return? To initiate a return, please contact us within 14 business days of receiving the goods.

3. What items are eligible for returns? We accept returns on unused merchandise only. Items must be in their original, unopened condition with tags attached and in their original packaging.

4. How long does it take to process a refund? Refunds for eligible returns are typically processed within 2-3 business days after the inspection is completed. However, refund processing times may vary and could take up to 3 weeks.

5. Can I return opened merchandise? No, returns will not be accepted for opened merchandise or items that do not meet the specified conditions.

6. What materials are used in Kunst Kopenhagen products? Our posters are crafted with the utmost care and attention to detail, using premium materials to ensure both durability and aesthetic appeal. We meticulously print on high-grade museum materials, ensuring the finest quality. Our linen posters boast unparalleled durability and elegance, ready to adorn your walls effortlessly with just a few nails—no frame necessary. For our paper posters, we recommend showcasing them in a frame for optimal preservation. Paper, being inherently delicate, thrives best when protected within a frame.

7. What if my returned items do not meet the eligibility criteria? Kunst Kopenhagen reserves the right to refuse returns that do not meet the specified criteria or are received outside the designated return window.

8. Is there a warranty on Kunst Kopenhagen products? Yes, we offer a limited manufacturer's warranty for a duration of 2 years on all our products. This warranty specifically covers manufacturing defects and issues arising from normal usage.

9. How can I contact customer service? For any inquiries, assistance, or to initiate a return or warranty claim, please contact our dedicated customer service team at contact@kunstkopenhagen.com. We are here to assist you promptly.

10. Does Kunst Kopenhagen offer custom framing options? Currently, we do not offer custom framing options. However, many of our posters come in standard sizes, making it easy to find frames that fit perfectly from local retailers or online stores.

11. How often does Kunst Kopenhagen update its poster range? We frequently add new items to our range to stay up-to-date with the latest interior and Scandinavian design trends. This allows our customers to always find fresh and exciting options for their spaces.

12. What is the shipping process like? All products are dispatched within 1-2 business days. If you need your order faster, you can opt for our express shipping option, and orders placed before 12 pm PCT will be shipped out the same day! Each artwork is meticulously packaged in protective shipping tubes with end caps for added security during transit.